HesperiaRecruiter
the smart solution for Hesperia jobs

Inbound Travel Consultant

Company: mommy jobs online
Location: Hesperia
Posted on: April 27, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLANU on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: mommy jobs online, Hesperia , Inbound Travel Consultant, Other , Hesperia, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Riverside Differential Equations Tutor Jobs
Description: Riverside Differential Equations Tutor Jobs br br Varsity Tutors is always looking for bright individuals in Riverside who
Company: Varsity Tutors
Location: Riverside
Posted on: 05/22/2019

Real Estate - Licensed Associate Needed
Description: Are you tired of your dead end job and ready to build a career in real estate If so, you have to join Keller Williams Realty. KW is growing faster than any other real estate brokerage in the industry (more...)
Company: Keller Williams Realty
Location: Riverside
Posted on: 05/22/2019

Riverside GMAT Tutor Jobs
Description: Riverside GMAT Tutor Jobs br br Varsity Tutors is always looking for bright individuals in Riverside who are passionate about
Company: Varsity Tutors
Location: Riverside
Posted on: 05/22/2019


Healthcare Specialist
Description: Solid 24 year old company is seeking individuals with a desire to help others join our growing team Duties include but not limited to
Company: Shelton Career Center
Location: Riverside
Posted on: 05/22/2019

Real Estate Associate - Licensed Only
Description: Are you tired of your dead end job and ready to build a career in real estate If so, you have to join Keller Williams Realty. KW is growing faster than any other real estate brokerage in the industry (more...)
Company: Keller Williams Realty
Location: Riverside
Posted on: 05/22/2019

Now Interviewing - PT/FT From Home
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Home Career Advantage
Location: Riverside
Posted on: 05/22/2019

Security Officer, PATROL for Shopping Center, Riverside
Description: Security Officer, PATROL for Shopping Center, Riverside Overview We are North America's leading security services provider with over 200,000 phenomenal employees. At Allied Universal, we pride ourselves (more...)
Company: Allied Universal
Location: Riverside
Posted on: 05/22/2019

Are You Self Motivated?
Description: Are you tired of a dead end job Would you like a career instead Our 26 year old discount Healthcare and
Company: Living Healthy
Location: Riverside
Posted on: 05/22/2019

Riverside Geometry Tutor Jobs
Description: br Varsity Tutors has students in Riverside looking for Geometry tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized learning. In addition (more...)
Company: Company Confidential
Location: Riverside
Posted on: 05/22/2019

Dedicated Hiring CDL-A Truckers - No Touch Freight [189] - Riverside
Description: Hub Group Dedicated is searching
Company: Hub Group
Location: Riverside
Posted on: 05/22/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Hesperia RSS job feeds