Associate Patient Care Coordinator - Henderson, NV
Company: Optum
Location: Henderson
Posted on: May 19, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
The Associate Patient Care Coordinator is responsible for the
completion of set processes and protocols. Works cooperatively with
all members of the care team to support the vision and mission of
the organization, deliver excellent customer service and adhere to
Lean processes. Supports the teams in meeting financial, clinical
and service goals.
Hours: -This position is full-time (40 hours/week). Monday through
Friday, an 8-hour shift between the hours of 6:00 am to 6:00pm. The
supervisor will determine the schedule. - May be asked to float to
other offices\locations as needed.
Location: 58 North Pecos Road, Henderson, NV 89074
Primary Responsibilities:
CHECK IN Responsibilities:
Scans insurance cards, making sure that all paperwork is filled out
correctly and signed
Has consents signed by patients for procedures
Collects co-pays and co-insurance, deductibles and balances
Documents in the patient's chart when films/disks are brought to
the office. Responsible for making sure the films/disk get to the
correct location
Scans receipts and patient paperwork
Keeps the front office/waiting room clean and stocked
Prints schedules for MA's and Doctors
Prints the progress notes, patient summary and any updates
Prints no show letters and tasking triage for cysto, biopsy, biopsy
results, or ct/bone scan results that are no shows
Posting payments and balancing the daily logs and money
collected
CHECK OUT Responsibilities:
Reads the doctor/pa orders, schedules office follow up and
radiology appointments, radiology referrals. Fax clinicals for
authorization
Moves physician schedules as needed
Requests medical records at the physician's request
Puts documents in proper batches and ensures they are counted
properly
Put labels with patient information on all documents before
batching
Must clean the work area daily before leaving and stock properly
for the next day
Any other duties that may arise
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma / GED (or higher) -
1+ years of medical front office experience
Beginner level of proficiency with MS Office (Word, Excel, Outlook,
etc.)
Independent means of transportation and the ability to travel 10%
of the time to cover other offices as needed
Preferred Qualifications:
1+ years of experience with knowledge of Nevada medical
insurances
Cash handling experience
Experience working with an electronic health record
Knowledge of medical terminology
Bilingual in Spanish/English
Soft Skills: -
Ability to work independently and maintain good judgment and
accountability -
Demonstrated ability to work well with health care team -
Strong organizational and time management skills -
Ability to multi-task and prioritize tasks to meet all deadlines
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Ability to work well under pressure in a fast-paced environment
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Excellent verbal and written communication skills; ability to speak
clearly and concisely, conveying information in a manner that
others can understand, as well as ability to understand and
interpret information from others -
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RED, #RPO
Keywords: Optum, Hesperia , Associate Patient Care Coordinator - Henderson, NV, Other , Henderson, California
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