Dennys 7095 - Restaurant Manager
Company: Denco Family
Location: Hesperia
Posted on: August 4, 2022
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Job Description:
Description
Accountability
Reporting to the General Manager, Restaurant Managers are
responsible for the supervision of approximately 15 - 20 crew
members, proper execution of the restaurant operations on their
assigned shift, providing guests with a great dining experience and
upholding service and quality standards.
Along with 1 - 2 other peer Restaurant Managers and/or Hourly
Supervisors, Restaurant Managers will support the General Manager
who has total accountability for the success of the restaurant.
Restaurant Managers will be required to work day and night shifts,
weekends, and holidays as the schedules are rotated.
Additional responsibilities include focus on employee selection and
retention, continuous operational improvement, understanding profit
and loss statements, operating plans, and costs. Restaurant
Managers must have a strong commitment to guest satisfaction.
Key Business Areas
A "Key Business Area" is an area of performance in which the
Restaurant Manager must be successful to meet their
accountabilities. Successful results in Denny's Key Business Areas
are supported by the following behaviors or actions:
Willingly assists others without being asked
Prepares and interprets financial and operational reports and
schedules, analyzes data and develops solutions to ensure operating
goals are achieved
Assists the General Manager by overseeing assigned shifts and
monitors brand standards execution and adherence by directing
hourly staff to achieve guest service standards in a clean and
pleasant environment
Assists in the achievement of controllable profit goals by
monitoring controls and taking corrective action to achieve the
desired result
Develops and coaches hourly employees on brand standards, corporate
policies and procedures, and other guest focused
programs/activities to meet or exceed guest service standards
Works with the General Manager to attract, hire, onboard and retain
the best hourly talent to meet staffing requirements and guest
service standards
Brings employee relations issues, deviations from brand standards,
and other guest issues to the attention of the General Manager;
recommends corrections; and participates in their execution as
required
Works with the General Manager to develop hourly employees through
corporate training programs, individual development plans, and
system assignments
Develops relationships with civic, business, school, and
professional organizations to establish good community relations
and increase guest counts
Monitors that proper security procedures are in place to protect
employees, guests and company assets
Enforces sanitary practices for food handling, general cleanliness
and maintenance of kitchen, dining areas and restrooms
Works to create and maintain an enjoyable and respectful
environment for our guests and employees
Maintains compliance with all employment policies and Brand
Standards, to include all state, local and federal regulations
Follows management cash handling, inventory and other operational
procedures
Completes all other tasks and duties as assigned
Essential Functions
Must be able to lift a tray weighing up to 25 lbs
Must be able to lift and carry supplies and equipment weighing up
to 60 lbs and place items on high and low shelves in office, store
rooms, service areas, walk-in coolers and freezers
Must be able to bend, stoop, reach, lift and grasp
Must be able to hear well in a loud environment to respond to
employee and guest needs
Must meet any state, county or municipal regulation pertaining to
health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate
between monetary denominations
Must be able to work with all Denny's menu products
Must be able to work around potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work
area
Must work inside and outside
Must be able to observe staff and all aspects of restaurant
operations
Must be able to stand and walk during an 8 to 10 hour shift;
occasional shifts in excess of 10 hours may be required due to the
demands of the business
Must be able to tolerate extreme temperature changes in kitchen and
freezer areas
Qualifications
Position Qualifications
Minimum of 2 years experience in restaurant, hospitality or retail
management, additional operations and/or leadership experience
strongly preferred
Associate's or Bachelor's degree preferred or equivalent
combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written
communication skills and the ability to communicate with all levels
of the organization
Ability to communicate effectively, both orally and in writing, in
the English language
Possesses basic math skill (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress
situations
Ability to interpret financial statements and understand
contributing factors
Must be able to perform job duties of every position
Must be prepared to multitask in accordance with the demands of the
business
Ability to identify and anticipate opportunities and implement
corrective action steps
Ability to work weekends, holidays, and evenings
Licensed to operate an automobile without hours of operations
restrictions
Has reliable transportation in order to meet banking
obligations
Keywords: Denco Family, Hesperia , Dennys 7095 - Restaurant Manager, Executive , Hesperia, California
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